Privacy policy

Privacy Policy

Last updated: December 31, 2025

www.nurflo.com operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services").

www.nurflo.com is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully.

By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person.

Personal information does not include information that is collected anonymously or that has been de-identified.

We may collect:

Contact details including your name, address, billing address, shipping address, phone number, and email address.

Financial information including credit card, debit card, financial account numbers, payment card information, transaction details and confirmations.

Account information including username, password, security questions, preferences and settings.

Transaction information including items viewed, added to cart, wishlist activity, purchases, returns, exchanges, cancellations and transaction history.

Communications including customer support messages.

Device information including browser, IP address, identifiers.

Usage information including navigation behavior and interaction timing.

Personal Information Sources

We collect personal information:

Directly from you

Automatically through cookies and technologies

From service providers

From partners or third parties

How We Use Your Personal Information

Provide, Tailor, and Improve the Services

Process payments
Fulfill orders
Remember preferences
Send account notifications
Handle returns and exchanges
Enable reviews
Recommend products

Marketing and Advertising

Send marketing emails, SMS or postal communications
Show ads on our site or other websites based on behavior

Security and Fraud Prevention

Authenticate accounts
Detect fraud
Protect services
Maintain platform safety

Communicating with You

Customer support
Relationship management
Service communication

Legal Reasons

Compliance with law
Legal investigations
Policy enforcement

How We Disclose Personal Information

We may disclose information:

With Shopify and vendors

With marketing partners

With logistics providers

With affiliates

During mergers or legal processes

Relationship with Shopify

The Services are hosted by Shopify.

Shopify may process personal data collected through your interactions with our store and other merchants.

You may review Shopify’s policy here:

https://privacy.shopify.com/en

Or manage rights here:

Shopify Privacy Portal Link

Third-Party Websites and Links

Our Services may link to third-party platforms.

We are not responsible for their privacy practices.

Children's Data

Our Services are not intended for children.

We do not knowingly collect personal data under age 16.

Parents may request deletion if applicable.

Security and Retention of Your Information

No system guarantees perfect security.

Retention depends on:

account maintenance
legal compliance
service delivery
dispute resolution

Your Rights and Choices

Depending on your jurisdiction:

Right to access
Right to delete
Right to correct
Right to portability
Right to opt-out of targeted advertising

Global Privacy Control signals are supported.

Unsubscribe links available in marketing emails.

Additional Rights (UK / EEA)

Right to restrict processing
Right to object
Right to withdraw consent

Exercising Rights

Visit:

https://privacy.shopify.com/en

Requests may require identity verification.

Authorized agents may submit requests.

Complaints

Contact us first.

You may also contact your local authority if needed.

International Transfers

Data may be processed outside your country.

Transfers rely on Standard Contractual Clauses or equivalent safeguards.

Changes to This Privacy Policy

We may update this policy periodically.

Updates will be posted on:

www.nurflo.com

Contact

Questions about privacy practices:

info@nurflo.com

For data protection purposes, we are the controller of your personal information.