Shipping policy

📦 Shipping Policy

Thank you for shopping with nurflo! Below you’ll find everything you need to know about our shipping process.

🌍 Shipping Locations

We currently ship to the United States, Canada, Australia, Mexico and other international countries.

If your location isn’t listed, feel free to contact us — we’re happy to explore options!

🚚 Processing Time

All orders are processed within 1–2 business days.

Orders are not processed, shipped, or delivered on weekends or holidays.

Made-to-order or customized items may require additional processing time. If so, we will notify you via email.

⏱️ Shipping Time

Estimated delivery time is 6–10 business days from the shipment date.

Please note that delivery time may vary depending on destination, logistics availability, and seasonal demand periods.

While we do our best to meet these timeframes, we are not responsible for shipping delays caused by:

  • shipping carriers
  • customs clearance
  • severe weather
  • incorrect address information
  • unexpected logistics disruptions beyond our control

📦 Tracking Your Order

All orders include tracked shipping.

Once your order has shipped, you will receive an email containing your tracking number.

Please allow 24–48 hours for tracking updates to appear.

❗ Lost or Delayed Shipments

If your order has not arrived after the estimated delivery timeframe, please contact us:

info@nurflo.com

We will assist you in locating your package or arranging a suitable resolution.

📬 Incorrect Address

Please ensure your shipping address is correct before completing checkout.

We are not responsible for packages lost due to incorrect or incomplete address information provided by the customer.

📦 Shipping Confirmation

Once your order has shipped, you will receive a confirmation email with tracking details.

If you do not receive this email, please contact us at:

info@nurflo.com

📍 Additional Shipping Notes

Delivery times shown are estimates and begin after order processing is completed.

During peak seasons or promotional periods, delivery times may be slightly extended.